Here are some helpful troubleshooting posts to help you with issues.
Last updated on January 9, 2023 in Connecting Your Business
These instructions are for users who do not have direct access to their website code because they use a third party application for their website or online store. When you are inside the GTM Onboarding Process select Yes, I have access through a Web Service (like Wix) during the first step. Doing so will display […]
Last updated on September 1, 2021 in Connecting Your Business
This article outlines how to grant Postmedia Network access to your Facebook Business Account so we can deliver Lead Ad form fills directly to your inbox. Since your company has a Facebook Business Manager set up, there are some additional steps required to connect our Lead Ad delivery system. 1) Go to Facebook Business Suite. […]
Last updated on May 14, 2021 in Troubleshooting
A signed statement from a person with sufficient knowledge and authority over this matter that includes all of the following: A description of your relationship to the Page (and authority to request a change in the person(s) who manage the Page, as applicable). The name of the current person(s) who manage the Page, as applicable. […]
Last updated on May 14, 2021 in Troubleshooting
This is the last resort to recover access to Facebook Manager if solutions from Recover your Facebook Business Manager did not work. Your final option is to talk to Facebook Support team and explain the situation to them. It is not a quick process but if you are able to convince them that you are […]
Last updated on August 9, 2021 in Troubleshooting
You may find yourself in a situation where you no longer have access to your own Facebook Business Manger. Some potential causes are: A colleague who originally set up the Facebook page is no longer with the company. You have lost access to the email associated to page. Here are some solutions to take to […]
Last updated on May 17, 2021 in Troubleshooting
To download leads directly from your Facebook Page: Prerequisite – You must be logged in with Page Advertiser or Page Admin level access to the specific Facebook page. 1) Login and view your Facebook Page by going to https://www.facebook.com/pages. (You will need to be previously signed in to view this page.) 2) Select the specific […]
